COVID-19

Here at New Forest Online we have been closely monitoring the situation with Coronavirus and are aware that many of our clients are working from home or remote destinations with limited access.

We wanted to reassure our valued clients, we at New Forest Online are still able to offer the high quality of service to you as we normally do. We also wanted to offer our assistance to you if we can help you during this unsettling time.

If you have a Content Managed website and you can edit your website yourselves.

• Can we still help you to update your website?
• If you are having trouble logging in to your website or if you’ve never logged in from home before we can resend you login links or reset passwords for you?
• Can we help with anything else on your website?

If we normally update your website for you under your instruction.

• Would you like us to update your website so you can notify your clients if you have any important announcements?
• Would you like us to convert your website into a content managed website so you can update the website yourselves?
• Can we help with anything else on your website?

Below I list just a few useful tools (without links) which may be helpful to you so that you can keep connected with your clients, family and friends.

• Facetime – Videotelephony on Apple devices and can be downloaded from the Apple store on your apple device.
• Skype – Skype is a telecommunications application that specializes in providing video chat and voice calls between computers, tablets, mobile devices over the internet.
• Zoom – It provides remote conferencing services that combines video conferencing, online meetings, chat, and mobile collaboration.
• TeamViewer – TeamViewer is a proprietary software application for remote control, desktop sharing, online meetings, web conferencing and file transfer between computers.
• WhatsApp – allows users to send text messages and voice messages, make voice and video calls, and share images, documents, user locations, and other media.

Please be careful when downloading software from the internet. If you need help to download the above software please ask.